1. What types of promotional gifts do you offer?
Withlogo.com offers a wide range of promotional gifts, including customized apparel, branded office supplies, tech gadgets, drinkware, bags, event clothing, and more.
If you have a specific item in mind, we can source or create it for you. Simply send us your design and Pantone color code, and all other details that you want us to take care.
We can also assist your company in obtaining certifications like CE, FDA, RoHS, and more for your cutsom items, helping you boost your brand with confidence.
2. Can I customize my promotional products?
Yes! We offer various customization options, including logo printing, engraving, Laser, embroidery, UV print, screen print, 3D embroidery, luminous logo with heat transfer, full color logo with heat transfer and more. Let us know your requirements, and we’ll tailor the products to your brand.
3. What is the minimum order quantity (MOQ)?
Some items have a low MOQ, while others may require a larger order. The standard MOQ is usually listed on each product page.
If you need a quantity lower than the stated MOQ, it may still be possible depending on available inventory.
Please contact us for details on specific products!
4. How long does production take and delivery?
Production times vary depending on the product and customization requirements.
Typically, orders take around 7 business days to produce.
In rare cases, if inventory runs out, production may require an additional 2–3 weeks.
Rush orders may be available upon request.
Delivery times depend on the shipping method agreed upon in the quotation:
- By air: Delivery usually takes 2–3 weeks worldwide.
- By sea or train: Delivery typically takes 1–2 months, depending on the destination country.
5. Are the prices on the website close to the final price?
Yes, the prices shown on the website include shipping and printing your logo. However, the final price may vary depending on your specific requirements.
For example, if you want to change the logo printing method or select a different shipping option, the price may increase or decrease accordingly.
If you’re not sure which printing method is best for your logo, we’re happy to help! We can recommend the best option based on how your logo looks.
6. Do you ship internationally?
We currently ship to the 🇺🇸United States, 🇬🇧United Kingdom, 🇩🇪Germany, 🇦🇹Austria, 🇧🇪Belgium, 🇧🇬Bulgaria, ðŸ‡ðŸ‡·Croatia, 🇩🇰Danmark, 🇪🇸Spain, 🇪🇪Estonia, 🇫🇮Finland, 🇫🇷France, 🇬🇷Greece, ðŸ‡ðŸ‡ºHungary, 🇮🇪Ireland, 🇮🇹Italy, 🇱🇻Lativa, 🇱🇹Lithuania, 🇱🇺Luxembourg, 🇳🇱Netherlands, 🇵🇱Poland, 🇵🇹Portugal, 🇨🇿Czach Republic, 🇸🇰Slovakia, 🇸🇮Slovenia, 🇸🇪Sweden. Contact us to confirm shipping availability to your specific country.
7. Do you offer samples?
Yes, we can provide samples upon request. Samples may require a small fee.
8. Can you help with design and artwork?
Absolutely! Our team can assist with design and artwork adjustments to ensure your branding looks great on your chosen products.
9. Do you offer bulk discounts?
Yes, we offer discounts for bulk orders!
Simply add the products you’re interested in to your cart and request a quote.
Your quote will include all selected products and reflect the final discounted price.
10. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers. For large orders, we may offer flexible payment terms.
11. What is your return and refund policy?
Since most products are customized, returns are generally not accepted unless there is a defect or error on our part. Please inspect your order upon arrival and contact us immediately if there are any issues.
12. How do I place an order?
- Select Your Products
Browse our catalog, choose the items you need, and add them to your cart. - Request a Quotation
From your cart, submit a request for a price quote. - Receive Your Quote
Once your quotation is ready, you’ll receive an email. You can also view it under OFFER in MY ACCOUNT.
Don’t have an account? No problem — just register using the same email address you used for your request, and your offer will be waiting for you. - Accept & Purchase
If you’re happy with the offer, add it to your cart and proceed with payment. - Order Processing & Shipping
Once we receive your payment, you’ll get a confirmation email. We’ll begin production and send you shipping updates by email.
13. Can I request a quote before placing an order?
Yes, we encourage customers to request a quote before ordering. Simply provide us with the product details, quantity, and customization needs, and we’ll send you a quote promptly.
14. What industries do you serve?
We serve a wide range of industries, including corporate businesses, schools, events, trade shows, healthcare, hospitality, and more.